Eureka Surveys
Eureka Surveys Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Eureka Surveys has 1.9 star rating based on 16 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Earn money easy, It pays well.
Cons: Avoid payouts, Con artist, Delay cash out.Recent recommendations regarding this business are as follows: "Make sure your profile email address is correct or you'll never get paid", "If you signup do not use Hotmail", "Don't use!", "I would tell them get the app", "Don’t botjer".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Eureka Surveys has 1.9 star rating based on 16 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Earn money easy, It pays well.
Cons: Avoid payouts, Con artist, Delay cash out.Recent recommendations regarding this business are as follows: "Make sure your profile email address is correct or you'll never get paid", "If you signup do not use Hotmail", "Don't use!", "I would tell them get the app", "Don’t botjer".
Most users ask Eureka Surveys for the refund as a solution to their issues.
Media from reviews
Top Eureka Surveys Reviews
"I submitted a cash out request and still have not been paid"
When I opened my account with them my email address somehow ended up with a b at the end of the .com so it reads *****@Gmail. Comb instead of *****@Gmail.com....
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I submitted a cash out request and still have not been paid
When I opened my account with them my email address somehow ended up with a b at the end of the .com so it reads *****@Gmail. Comb instead of *****@Gmail.com.
I have sent multiple emails to to their customer support both through the app and through regular email and yet nothing has been done to resolve this issue.
I have heard that other people have had the same issue with their profile email address having an extra letter after the @***.com I think this is how they avoid actually making payouts and have you wasting your time doing surveys for them and never receiving anything for your time and effort 
I just want them to honor their agreement and pay me for the surveys I completed. They still owe me $5.25 
- Avoid payouts
User's recommendation: Make sure your profile email address is correct or you'll never get paid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSent money to the wrong email
I sent my $5.72 to the wrong PayPal it was suppose to been sent to baybayhogan0@***.com but it didn't
Preferred solution: Full refund
User's recommendation: I would tell them get the app
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCash out
I requested cash out 2 days ago. Can you explain why this has not been paid to me yet, please?
All messages have been ignored, and the money is gone from my account. Disgusting service.
- Took my money and didnt pay me then ignored me
Preferred solution: Full refund
User's recommendation: Don't use!!!!!
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Tampa, Florida
The surveys all come back and say they are full
This is very annoying and frustrating. You got a list of surveys to take you click on them to take them then they come back and say theyre all full.
How can that be? And you cant even get anybody on the phone to talk to you about this and when you email you dont usually get an answer back either, very frustrated at this time please get this corrected so we can all enjoy the surveys that you have
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNot getting promised rewards.
I’ve never gotten contacted back, never got my credits still. I love this app and still use it to earn money by taking surveys, but I’m very upset that this hasn’t been solved. They advertise under their App Store reviews to reach out to that exact email I contacted as wellX but nothing, no response.
Im still able to buy small things for myself and my small business every once in a while thanks to it. However, I have had several offers not paid to me either due to them not tracking properly or just some unknown cause.
Ive reached out to the recommended customer service initially that is displayed when asking for help through the apps offer page. They run me around back to Eureka saying I must contact their customer service.
I contact their customer service email provided in the app and I'll go days to months - zero response. Its frustrating considering I'm labeled a priority member with how much I use this service, and I hate to leave a bad review, but this just feels unjust.
I really hope at least giving this review will help bring some attention to their lack of customer assistance.
Preferred solution: The money I was promised
Bristol, Bristol
I cashed out 4 days ago and still haven't received it
I cashed out £4.00 to my PayPal account but haven't seen it
It says 1_2 business days but it's already up to 5 days now , am very pissed off
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDidn’t get my reward
They didn't give me my reward after withdrawing 3 of my cashouts! Since a month ago, I need my money back, please.
- It pays well
- Delay cash out
- U dont get ur money
Preferred solution: Full refund
Philadelphia, Pennsylvania
Can’t Login
They insist on sending a code through email even though you have a username and password, I never receive the code no matter how many times I request it so Im locked out and can no longer earn money. They have no way of contacting them from their site, I had to search google and found this
User's recommendation: If you signup do not use Hotmail
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fayetteville, North Carolina
Can't cash out
It will not accept my phone number for me to cash out... Nothing is wrong with my Internet. Fix it please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave still not been paid after 3 weeks or request have e mailed several times no response
Still no money or response from the numerous e mails sent.
Totally ignored by customer services. Not been paid, not happy. Have requested payment via my PayPal over three weeks ago.
- No payment
Preferred solution: Full refund
User's recommendation: Don’t botjer
Fayetteville, North Carolina
Can't cash out
I'm on a android but still will not like me cash out. Galaxy android.i have never had this problem before. So please help me cash out please
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCash out from eureka survey
I cashed out from the Eureka survey at 6:44 am to my PayPal account, but I didn't receive the money. On the Eureka survey app, it shows that I cashed out, but I didn't receive it and also didn't receive an email stating that I cashed out from Eureka.
I always receive an email whenever I cash out from Eureka. I've never had an issue before and I've been doing this for a while.
Preferred solution: Full refund
Lumberton, North Carolina
I'm trying to get back into my account it want let me back into my account I'm putting in my right email
I want them to no I caint get back into my account it's giving me in arrow when I used my email and it's saying that they sent a code to my email but I caint get into it
Newton, New Jersey
Surveys closing and not paying
I have been doing your surveys for over 2 months now all was good I would get surveys on a regular daily basis. For a couple weeks now all your surveys are closing on me it has taken me about a month to get 20.00$ i wrk on it very regularly but they are constantly closing out or not paying me after I complete the surveys my email is sitnlday22@***.com please let me know what the issue is. Thank you
Oxford, Oxfordshire
I am missing 2 gift cards
Ive used this app before and received rewards but the previous 2 times Ive cashed out and I received an email to say its being processed but I dont actually get paid. I want to know where my effort and reward has gone because I have been paid before.
User's recommendation: They are very slow in responding to complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Didn’t get paid
Company fixed the issue and I have been provided with full refund.
Last night, I cashed out my money but I didn't receive it. So, I want my money back.
Please send it to my PayPal. My email is ayeshahadidi177@***.com.
Preferred solution: Deliver product or service ordered
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